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Year 13 support

Year 13 Support for Next Steps

On results day, we hope that students will secure a place at their firm choice of university or at their insurance choices. Below is some information about what to do if you are you need some additional support regarding your next steps.

I haven’t got the grades I need for my firm choice. What do I do now?

  • First of all, remember that we are here in school on results day to help and offer advice so please come and talk to someone on results morning if you need support. There is also some guidance that UCAS has published to support you through the process that you can read through and you can also access the letter to students from Ofqual and UCAS.
  • If students have just missed out on the grades they need, you should contact the admissions team at your preferred university, as they may still be able to offer you a place.
  • Access the UCAS clearing service which can help you find courses that have availability. The UCAS clearing plus service will match courses for you based upon your grades and your previous choices so can help you to identify the right course for you more easily.
  • There are already nearly 30,000 courses available in clearing this year (2022). This means that there will be plenty of high-quality choices available to students who have not yet secured a place at university, or who want to explore alternative options.

My grades were better than I thought and I would like to change course. What do I do now?

In previous years, you would have used the Adjustment option but this is no longer available. Instead, if your results are better than expected and you now want to change universities and are, if you are holding a firm unconditional place, you can release yourself into clearing, using the ‘decline your place’ button in your application.


I’m not sure what my next steps should be and I need some general advice

  • Again, remember we are here on results morning, so please do come into school to talk to someone if you need to.
  • The National Careers Service can advise anyone who needs information regarding their options and possible next steps and you can find their information for students receving their exam results here at their ‘Get the Jump’ hub.

Support available from the National Careers Service

Students can find out more about all of their education and training choices by visiting the ‘Get the Jump’ Skills for Life content hub on the National Careers Service website. During the exam results period, the hub will also have key information on resits, clearing, appeals and more.

Students can also chat directly to an expert adviser via webchat or by calling the National Careers Service exam results helpline:

0800 100 900
Thursday 18 August until Friday 2 September
Weekdays 8am to 8pm
Saturdays 10am to 5pm

Other support for students and families

Ofqual has published a guide about preparing for and dealing with results day including a blog from education psychologist Professor Kevin Woods.

Young Minds has a range of resources available for the exam results period, including a parents’ helpline (0808 802 5544) and dedicated guidance for students feeling disappointed with their results.